Return Conditions

Items should be returned in good condition and, where reasonably possible, with the original packaging and accessories.

Return Shipping

For change-of-mind returns, return shipping costs are the responsibility of the customer.

If an item is faulty, damaged or incorrect, please contact us before returning it so we can provide the appropriate solution.

Cancellations

If your order has not yet been dispatched, contact us as soon as possible and we will try to cancel it.

Once an order has been dispatched, it cannot normally be stopped in transit. You may receive the order and then request a return in accordance with this policy.

Refunds

Once your return has been received and inspected, we will notify you. Approved refunds will be issued to the original payment method.

Nothing in this policy affects your statutory rights under applicable UK consumer law.